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Campus Coordinator

About BrainStation:

BrainStation is empowering working professionals, freelancers, and entrepreneurs with the skills needed to succeed digitally. By 2025, BrainStation will have innovation hubs in major cities worldwide and will have educated young minds, powerful politicians, fortune 500 CEOs and the newest wave of disruptive start-up founders through in-person and online training engagements. With locations in New York, Toronto, San Jose and Vancouver, we’re well on our way. As of 2018, BrainStation has trained over 50,000 professionals with a team of over 250 industry expert instructors. We hire the best and brightest to make our vision a reality.

Campus Coordinator
The Campus Coordinator is a dynamic role centred around animating the Toronto BrainStation campus and delivering customer service excellence.

You’ll be a key player in delivering a five-star customer experience to every person who comes to our campus. You’ll engage in creating word of mouth excitement and building brand awareness in the local community by sharing everything we offer at our campus, from workshops, events, and courses in business, design, and development. A combination of creativity, integrity and pure hustle are key ingredients in the Campus Coordinator's DNA. If that's you, get excited!

Who you are:

  • Confident in a front of house, customer facing, service oriented role
  • Excited and able to thrive in a dynamic, collaborative team environment.
  • Someone who challenges yourself to problem solve with creative solutions
  • Able to adapt in a fast paced environment, and proficient at self directed work
  • Able to complete tasks and assignments within specific deadlines
  • Extremely detailed oriented and highly organized
  • Committed to making the student experience, customer experience, and event experience at BrainStation a 5 star experience.
  • A team player through and through! You have a ‘yes’ attitude, and are willing to follow through and accomplish any required task with enthusiasm and positive energy

What you'll do:

  • Customer service and front desk support
  • Execute opening and closing duties for facility
  • High level of BrainStation product knowledge
  • Contribute to maintaining an exceptional student experience, including communication with students through Slack
  • Facility Maintenance and Upkeep - building walkthroughs, checklist reporting
  • Execute event setup and teardown, and other operational requirements as needed with limited supervision
  • Overseeing event execution during community events and workshops
  • Oversee catering orders for classes, workshops, space rentals and special events
  • Set up/Clean up of all food and beverage + hospitality
  • Basic understanding of audio/visual technical management during workshops and special events

Technical Requirements: 

  • A flare for customer service and a dedication to excellence!
  • Previous experience in event execution
  • Experience in hospitality or the food and beverage industry (considered an asset)
  • An thorough understanding of our product offering and can speak to each of our course offerings with knowledge and understanding
  • Experience working in a public facility

Required Availability:

  • Available Monday to Sunday (a total of 15-40 hours we week)
  • Available to be scheduled between 8:00am and 10:00pm
  • Open to on call hours/shifts


  • Never stop learning - all BrainStation employees have access to all part-time learning opportunities to continue developing digital skills
  • BrainStation’s HQ is a 30,000 sq ft brick and beam heritage building in the heart of King West, right across the street from our flagship campus
  • Snacks stocked in the cupboards
  • Quantum coffee
  • BrainStation swag
  • Catered lunches on Fridays from our local favourites
  • Local beer on tap for team celebrations
  • Monthly socials
  • Annual BrainStation retreat (Prince Edward County, Ottawa Valley, Collingwood)

To Apply for this position:

If you are seeking a position in a company which fosters and supports education, personal development, growth, change, responsibility and overall success please submit your resume and cover letter directly to this posting.

*Have you been to a campus or joined an online learning opportunity? We are actively seeking individuals that believe in lifelong learning and that have taken part in our On Campus or Online offerings

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.

BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

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