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Coordinator, Student Success

Coordinator, Student Success

The BrainStation Student Success team works to reinvent the traditional educational experience. Students and educators will be in contact with you on a daily basis as they move through their professional development journey in digital skills learning.  Your role is to support them in a professional and personable manner throughout this process to ensure success and excellent customer service throughout.  As the Coordinator, Student Success, you’ll also work collaboratively to define what this experience looks like.

Responsibilities

  • Work with the Manager, Career Transformation programs to help develop and execute the best education experience for students, educators and alumni at BrainStation
  • Primary point of contact for student inquiries, providing the best experience with every student engagement at BrainStation
  • Lead all communication initiatives for BrainStation’s career service programming and administrative announcements
  • Assist with the planning and coordination of booking external speakers and events that will elevate the student experience
  • Develop relationships with Industry and Hiring partners to support BrainStation’s career services and alumni programming  
  • Participate in the tech community and build the BrainStation brand beyond our campus
  • Track and report student data to measure program success and alumni outcomes
  • Collaborate in creating programs and strategies that optimize our student community, for both active students and alumni  

Successful candidates will have

  • Bachelor’s degree or equivalent experience
  • 1 - 3 years experience in a customer or client facing role
  • A proven passion for all things tech and digital
  • Strong attention to detail
  • Professional verbal and written communication skills, including public speaking experience
  • A dedication to providing the best customer service
  • Willingness to help out where needed in all facets of the organization
  • Demonstrable knowledge of pathways leading to specific career outcomes in a broad spectrum of areas within the technology industry is a strong asset

Perks and Benefits

  • Flexible Vacation Policy
  • Health & Wellness Programs
  • Culture of Learning & Development
  • Fully-Stocked Kitchens & Lounges
  • New Shiny Device Upgrades
  • Monthly Socials & Team Outings

About BrainStation

BrainStation is a global leader in digital skills training and development, with courses, workshops, events, and corporate training offered online and in state-of-the-art campuses in New York, Toronto, and Vancouver. Founded in 2012, BrainStation has worked with over 250 instructors from the most innovative companies, developing cutting-edge, real-world digital training for more than 50,000 professionals and some of the largest corporations in the world. By 2025, BrainStation will have innovation hubs around the world, and will be empowering young minds, powerful politicians, fortune 500 CEOs, and the newest wave of disruptive innovators, on campuses and online.

Bonus: Have you been to a campus or joined an online learning opportunity? We are actively seeking individuals that believe in lifelong learning and that have taken part in our On Campus or Online offerings.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.

BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

 

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